MyWater is Temporarily Unavailable
Our MyWater Account system is currently unavailable. We apologize for any inconvience this may cause.
You may still make a payment using our vendor at ipn.paymentus.com/rotp/awk. For security purposes, you will still need your account number to use this service. For water emergencies or other matters that need to be addressed before MyWater Account may become available, please use our Report an Emergency feature above or contact us or call 1-800-272-1325 and a customer care representative will be happy to help.
Thank you for your patience and for being a valued American Water customer.